Safety Center

A few things worth knowing before you connect with people here.

Never send money, gift cards, crypto, or your banking/OTP details to anyone you've met on ConnectHeart — no matter what story they give you. This is the single most common way people get scammed on dating and chat apps. A real connection will never ask you for money, and no legitimate reason requires it.

Signs of a romance or payment scam

They profess strong feelings very quickly, before you've really gotten to know each other.
They avoid video calls or phone calls, or always have an excuse not to meet in person.
They invent an emergency — a medical bill, a stuck shipment, travel costs, a "verification fee" — and ask you to pay it.
They try to move the conversation off the app early, to a less moderated channel.
Their photos look professionally shot, inconsistent, or you can't find them anywhere else online.
They ask for gift card codes, wire transfers, crypto, or your bank/UPI login details.

General safety tips

Keep the conversation on the app until you're comfortable — our Block and Report tools only work here.
Video chat before making plans to meet, to confirm the person is who their profile says.
If you do meet in person, choose a public place and let a friend or family member know where you'll be.
Never share your password, recovery code, OTPs, or financial account details with another member — we will never ask you for these either.
Trust your instincts. If something feels off, it's okay to stop responding, block, and report.

Block and Report

Every conversation has a menu with Block and Report. Blocking stops someone from messaging you; reporting sends details to the site admin for review. Use either whenever something doesn't feel right — you don't need to be certain, and you won't be bothering anyone by reporting.